We are excited to be working with a social enterprise based in Tooting, SW London who provide training to support healthcare professionals improve patient care via bespoke educational workshops and coaching, along with undertaking research and co-design projects.
As Team Administrator you will coordinate their online training programme as well as providing support to the core team and freelance facilitators to ensure high quality training delivery, monitoring and evaluation.
This is a hybrid role, with expectations to be based at the Tooting office at least two days per week.
Within this varied role you have the following responsibilities:
- Workshop planning: Including maintaining the online Workshop Calendar, ensuring facilitators are allocated to each workshop and participant lists are updated with event details shared.
- Create Zoom meetings for the 8-workshop cycle and support participants with any technical queries.
- Research project support – Provide ad hoc administrative support to team members working on research and codesign projects, including setting up Zoom meetings, mailing out research materials and tracking grants and funding applications.
- Financial Administration – Log and track invoices and record their payment.
- Office Management – incl. stationery supplies, liaising with IT support provider to ensure efficient Wi-Fi. Collecting post on a weekly basis and being first point of contact for enquiries when in the office and via the soft-phone system when at home.
- General Administration: Record action points at weekly team meetings. Support CEO and Director of Operations in preparation of papers for quarterly Board meetings. Undertake travel bookings for staff.
- Support staff in planning for meetings and events. Share responsibility for maintaining and updating company website.
This is a rare opportunity in which training will be provided, once in post.
However, it is essential that you already have the following skills and experience:
- Extensive office administration experience.
- Experience of diary management and/or events coordination.
- Managing contracts and supplier relationships.
- Written communication skills that produce clear reports, policies and procedures.
- Verbal communication skills to ensure clear messages across an organisation and
- Manage time and workload effectively in order to meet competing priorities and deadlines.
- Work independently and as part of a team.
- Microsoft 365 including Word, Excel, Outlook, Teams and PowerPoint and ability to use other software applications as required, including Zoom.
It is also key that you share the organisation’s commitment to equal opportunities and are able to apply awareness of diversity issues to all areas of work.